Is This Freight Forwarder Right For Your Business?

Posted by Marian

Are you looking to scale your business on a global scale? If yes, then you need the help of a freight forwarder like Zip Logistics. Not all freight forwarders are created equal. So, what works for you may not work for everyone else. How do you know if a freight forwarder is the best fit for you? Arm yourself with the right knowledge of your freight forwarding needs and requirements with this guide.

Understanding the Role of Freight Forwarders

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Before understanding the tips that are useful in finding the right Freight forwarder, you must understand who they are.

So, Freight forwarders are the persons who are responsible for the shipping process from one country to the other. They are the ones who can handle the tasks related to import, export, and documentation.

Freight Forwarders are companies that specialize in arranging the shipping and logistics of goods from the start to finish of the supply chain. Because the International supply chain involves so many different processes and parties in different countries, Freight Forwarder Miami specializes in connecting services to streamline freight movements around the world.

  • Freight forwarding companies are experts that have industry experience and understanding of all of the complex transport and logistics arrangements involved in global trade. They will act on the behalf of shippers to arrange services ranging from export documentation, international seafreight charges, customs clearance procedures, import duties/taxes, port handling fees, local trucking and marine insurance.

Freight Forwarder Range of Services

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Basically, freight forwarders will provide a wide range of services along the supply chain that will depend on your specific requirements.  Some companies specialize as ocean freight forwarders or as air freight forwarders, or both. Their freight forwarding service will cover:

  • Export and Import customs clearance logistics requirements
  • Intermodal transport options – from road, rail, air and sea
  • Trucking container deliveries from port to door
  • Full Container weighing and certification
  • HS Code classification, import duties and taxes
  • Export documentation
  • International sea freight charges
  • Port service handling charges
  • Quarantine / Fumigation services
  • Marine insurance coverage
  • Agents / office network in countries around the world
  • Specialized cargo movements
  • Warehouse management
  • Packaging and consolidation
  • Mailbox services
  • Other third-party services

Why Do You Need to Be Very Selective of Freight Forwarders?

When products are shipped Internationally there are so many important processes that are involved to get goods delivered through to end customers. 

Because of this, freight forwarders have access to a broad network of logistics providers along the supply chain. This allows them to connect services between integrated modes of transport, from road, sea, rail and air. 

They will have existing relationships with trucking companies, port services, International shipping lines, customs agents and marine insurance brokers around the world.

Think of your freight forwarder as a long term business partner.  In doing so, you must choose a freight forwarder that understands your exact requirements and that can provide you with the level of service that you require in your business  like what we do here at Zip Logistics. 

Very large global forwarding companies normally deal with very large shippers and therefore don’t focus on providing a high level of service to smaller shippers. On the other hand, small freight forwarders may not have the tools, resources or networks required to service very large volume shippers.

You have to find the right mix in what you need – Zip Logistics got you covered on this.

Requesting Shipping Quotes from Freight Forwarders

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You should carefully research and speak to multiple freight forwarders to get a feel for the right match for your business.  Make sure that you call and speak to a freight manager and give them as much detailed information as you can, including:

Where you are shipping products to and from (the shipper’s pickup address, the final delivery address)

  • Terms agreed between the buyer and seller
  • Mode of transport and shipment type – FCL, LCL, air freight, sea freight, etc.
  • Frequency of shipping goods
  • Capabilities as an importer or exporter
  • Any specialized support such as over-sized shipments, hazardous / dangerous goods cargo etc

Based on the details mentioned above, forwarders will send you quotes detailing the list of charges that you will be responsible for. You will find that these quote documents are often confusing and contain a long list of charges and industry jargon. 

However, make sure that you take the time to understand how the charges work so that you can double check the final invoices in future.  Exporters must understand their cost of product plus any additional logistics charges that they have agreed to.

Importers must accurately understand the total landed cost of goods by the time they are delivered through to their door.

From there, create a shortlist of forwarders then make sure you meet with someone at that company.  It’s best to get someone to meet with you at your premises to thoroughly discuss and understand all of your specific requirements.

You Always Get What You Pay For

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If you are always looking for cheap, then you’ll get cheap services too. So, you see, you will always get what you pay for. With Zip Logistics, we provide reasonably priced services. We are not the type to shortchange our customers because your business is ours too.

In short, moving freight around the world is a complex process.  It involves many different procedures which can often go wrong and cause issues throughout the supply chain. 

If you choose the cheapest freight forwarding service you will not receive the level of service that you need and their team will often lack industry experience and knowledge on how to solve these problems quickly. 

Because of this, it’s worth having a good long term relationship with your freight forwarder and pay a fair price. Choosing a freight forwarding service based on the cheapest price will cost your business more in the long run.

Set Expectations

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Whether you are looking for Freight forwarding services or anyone else, you must have an idea about your expectations. There are different freight forwarders for every business, and you have to choose the best one for your business.

It will help if you learn about the specialization of the freight forwarders. For instance, if you want to transport material related to transportation, you must go for different freight forwarders. You must ensure that they have a specialty in handling such material.

Choose an International Freight Forwarder

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The most significant benefit of choosing global freight services providers is that they offer their shipping services all across the major countries. Make sure that they must provide both online as well as offline services. Have a look at whether they offer land-based operations, ocean, and air-based operations.

Check Credentials and References

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Checking for the credentials of the freight forwarder is also very important. It will assure you that you are going to have the services from a genuine or reputable freight forwarder. You must check whether your selected services provider has such certification or not. Check for all their services, their experience, their policies, and the transport medium that they use.

When you’re looking for a freight forwarder that can ship your orders or be a partner logistics company for your business, you have to determine whether the company is the best match for your needs. You can’t possibly work with everyone, so you have to choose a trusted and experienced logistics company to handle your delivery or shipping needs for both the local and international scene.

Zip Logistics is the name that will give its competition a run for their money. It’s a trusted name in the freight forwarding industry and has the experience, manpower, tools, and technology to get your business moving YOUR WAY.  

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